The Dazzle on the other hand is recording audio on lower level and the audio is fine. ![]() Maybe it's best and safe to go and stay at 1809 LTSC.ĭid anyone contact Corel? Yes, build 19042.630 20H2 is currently installed both on my laptop and Desktop.Ĭorel support is an absolute joke if you ask me. They never seem to give a direct answer as to what to do.( Level 1 support mostly is a joke in any branch, since they do only the basic support, most of them know less then you do and don't have the hardware onsite to replicate the issue.īut to be fair, most generated tickets are a joke as well and they only sort out 'usage errors' like "where can I find the tool to capture videos" etc. It's the only chance to escalate the problem. I mean, they still sell the Dazzle as "Windows 10" compatible product. Meanwhile, I got asnwer from Corel, asking for product photos of my Dazzle. I know why he asking, because they are multiple revision of the Dazzle. Some have a glowing star, some have dull black surface, some have a green front LED. Maybe there is coherence between the issue and Dazzle revision. ![]() Mine is black, glossy, silver star and green front LED when it is connected with the PC.Īt the moment, I expect reply with "please reinstall driver, use latest version, try other system" and so on, but I hope it gets escalated to the right department. Thank you for contacting Corel Technical Support. In order to properly assess the circumstances at hand, I require a copy of your MSINFO32 report and a WinAudit report from your Windows OS. Once the WinAudit.exe file was successfully downloaded, please follow these steps:
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