The information is also available in Test Logs on the main menu. If a component fails a test, write down the information so you have it available when you contact HP Customer Support.If no system component failed, please go back to main menu and Exit from the screen.While the test is running, the time remaining and test result for each component are shown on the screen.From the UEFI main menu, click System Tests, then click Quick Test.Press the Power button to turn on the computer and immediately press the F2 key repeatedly, about once every second, until you see HP PC Hardware Diagnostics UEFI.Update the hardware's device driver through Windows Update.Īlso, run a system test to ensure hardware is good: ![]() Update the device driver: Update the device driver from Windows Update Then select the Trusted Platform Module and click on Update driver. Or you can launch the Device Manager and select Security Devices. install the latest TMP updates from your device manufacturer’s website. Windows 7 and later: Find and fix problems with devices and hardware It usually occurs if your Windows 10 computer cannot store or retrieve your Microsoft credentials. How did you reinstall Windows on your PC? No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: Business PCs, Workstations and Point of Sale SystemsĪs I understand, you're in need of support.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press. ![]() Printing Errors or Lights & Stuck Print Jobs. ![]()
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